Melbourne ICT Managed Service Provider
PHONE: 1300-313-384

When 'vanilla' IT support is no longer enough.

For those businesses who value & rely on their IT systems, our Managed Services & IT Support programs have got you covered.

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What is IT Managed Services?

IT Managed Services is a different approach to the traditional break/fix model of IT Management, and it's what we at Coretechs IT do best. Instead of waiting for issues to arise that impact your operations, Managed Services is much more proactive and capable of identifying and resolving issues before they become a problem.

A Managed Services program also changes the dynamics of IT Support and results in improved operational performance. No longer is IT and related issues treated as cost centres within the business. Instead, a Managed Services program has a Fixed Price, and generally inclusive of all IT support services that enable you and your staff to get on with their jobs.

Managed Services with Coretechs IT has changed the way we work with technology.  Technology is now treated as a 'business enabler', offering real business value as part of the program in addition to being very budget-friendly.

- Lorraine James, Mason White McDougall

With Coretechs IT's Managed Service program, we no longer concern ourselves with the issues of IT and instead focus on how technology enables us to achieve our business goals.  Although our IT issues have greatly reduced, any issue that does occure is resolved very quickly and professionally.  We couldn't be happier with our IT and our IT Support provider, Coretechs IT.

- Robert Ribera, Total Communications Australia - A Paragon company

Why is Managed Services superior?

Organisations that rely on their IT systems to do business would greatly benefit from Managed Services.  For a fraction of the cost of internal IT support resources, Managed Services provides you with a team of Melbourne-based IT experts proactively supporting your business.

A Managed Services program will result in:

  • Less IT and computer issues.
  • Quicker issue resolution.
  • Improved IT & Data Asset security.
  • Better use of hardware.
  • Improved business processes & automation.
  • Reduced wasted staff time

As part of the program, you gain Coretechs IT as a business partner with the knowledge and expertise to implement the right solutions tailored to your business needs.

 

Don't need Managed Services?

Not a problem, we've still got you covered.

Give us a call.

 

 

Managed Services Value & Costs

Let's set the expectation upfront and show True Business Value

What's included

Unlimited IT Tech Support

Here when you need us, just a phone call away.

Security & Management

*Sophos Central Endpoint Security included*

Monitoring your security 24/7/365 to minimise the risk of disruption to your business, and ensure your data is safe.

Patch Management

Reduce threats by keeping your systems up to date with the latest security patches, including Servers, Endpoints, Network and Devices.

24/7/365 Monitoring

Monitoring and mitigation of all your systems for critical events that could cause disruption to your business.

Backup and DR

Peace of mind that all your data is backed up, safe and secure, with tested recovery to ensure it's available when you need it.

Asset Management

Full clarity over your IT assets, their health and status so you can make informed decisions.

True Business Value

Less Security Risk

Ongoing monitoring, patching, policy review and Industry best tools applied in-line with Government grade recommendations means risks to your business and its data are greatly reduced.

Meeting Compliance Requirements

Our services can greatly assist industries meet their compliance requirements in terms of security, data retention, asset management and privacy.

Save Money

Quicker issue resolutions, reduced downtime and more informed decisions reduces your business cost.  In addition, having a team of highly effective outsourced IT specialists is most cases is cheaper than a single internal IT resource.

Business Continuity

Tried and tested backup and recover of your key systems, local or cloud-based ensures your business will continue to operate during and after any disasters.

Less Business Interuption

Our tools, knowledge and expertise means we can identify and solve most issues with zero business interruption, meaning your business and its staff continue to operate as expected.

How much can I expect to pay?

All businesses are different, but on average you can expect to pay:

$99 to $135

Per Person, Per Month

All bases covered.

Based on a business with 20+ staff

Ready to find out more?

Drop us a line today for a free quote!