Melbourne ICT Managed Service Provider
PHONE: 1300-313-384

IT Managed Services that
delivers true business value

Your entire IT Environment taken care of,
all for a budget-friendly fixed price.


What is IT Managed Services?

IT Managed Services is a different approach to the traditional break/fix model of IT Management, and it's what we at Coretechs IT do best. Instead of waiting for issues to arise that impact your operations, Managed Services is much more proactive and capable of identifying and resolving issues before they become a problem.

A Managed Services program also changes the dynamics of IT Support and results in improved operational performance. No longer is IT and related issues treated as cost centres within the business. Instead, a Managed Services program has a Fixed Price, and generally inclusive of all IT support services that enable you and your staff to get on with their jobs.

Managed Services with Coretechs IT has changed the way we work with technology.  Technology is now treated as a 'business enabler', offering real business value as part of the program in addition to being very budget-friendly.

- Lorraine James, Mason White McDougall

With Coretechs IT's Managed Service program, we no longer concern ourselves with the issues of IT and instead focus on how technology enables us to achieve our business goals.  Although our IT issues have greatly reduced, any issue that does occure is resolved very quickly and professionally.  We couldn't be happier with our IT and our IT Support provider, Coretechs IT.

- Robert Ribera, Total Communications Australia - A Paragon company

Why is Managed Services superior?

An IT Managed Services program delivered by Coretechs IT enables you and your business to concentrate on what's important, knowing that your systems and technology are there to support your operations.  Our team of experts proactively monitor, maintain and secure your entire IT Environment 24/7/365 as part of the program, with a sole focus of protecting and keeping your business operational.

As part of the program, you gain Coretechs IT as a business partner with the knowledge and expertise to align all your technology with your business strategy, ensuring your IT supports your business as you grow.


Does my business need Managed Services?

That depends.  An IT Managed Service offers great value and is the way IT Support and Expertise should be provided. It allows your business to acquire much more benefit from your technology than you otherwise would get, but you must ensure your Managed Services provider is a good fit for your business before committing.

Our Recommendations:

  • Businesses with more than 10 employees will realise the most benefit from Managed Services.
  • You should always test-drive your Managed Services provider before committing.

We recommend you should always test-drive your IT Support provider first on an ad-hoc basis, and assess the overall relationship and business fit before committing.  The relationship with your Managed Services provider should offer you value above and beyond the fixed-rate appeal, and help drive your business further.



Managed Services Value & Costs

Let's set the expectation upfront and show True Business Value

What's included

Unlimited IT Tech Support

Here when you need us, just a phone call away.

Security & Management

*Sophos Central Endpoint Security included*

Monitoring your security 24/7/365 to minimise the risk of disruption to your business, and ensure your data is safe.

Patch Management

Reduce threats by keeping your systems up to date with the latest security patches, including Servers, Endpoints, Network and Devices.

24/7/365 Monitoring

Monitoring and mitigation of all your systems for critical events that could cause disruption to your business.

Backup and DR

Peace of mind that all your data is backed up, safe and secure, with tested recovery to ensure it's available when you need it.

Asset Management

Full clarity over your IT assets, their health and status so you can make informed decisions.

True Business Value

Less Security Risk

Ongoing monitoring, patching, policy review and Industry best tools applied in-line with Government grade recommendations means risks to your business and its data are greatly reduced.

Meeting Compliance Requirements

Our services can greatly assist industries meet their compliance requirements in terms of security, data retention, asset management and privacy.

Save Money

Quicker issue resolutions, reduced downtime and more informed decisions reduces your business cost.  In addition, having a team of highly effective outsourced IT specialists is most cases is cheaper than a single internal IT resource.

Business Continuity

Tried and tested backup and recover of your key systems, local or cloud-based ensures your business will continue to operate during and after any disasters.

Less Business Interuption

Our tools, knowledge and expertise means we can identify and solve most issues with zero business interruption, meaning your business and its staff continue to operate as expected.

How much can I expect to pay?

All businesses are different, but on average you can expect to pay:

$99 to $135

Per Person, Per Month

All bases covered.

Based on a business with 20+ staff

Ready to find out more?

Drop us a line today for a free quote!