Upgrading 2000+ machines across 3 countries within 3 months.
Probe, the 'Next Generation BPO' are a leading supplier of outsources services including conversations, collections, processing and field services. Their operations consist of almost 5,000 workstations across 3 countries, all driven by a passionate culture cementing them as an employer of choice.
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Meeting stringent security and compliance requirements including PCI-DSS and IRAP required Probe Groups' entire fleet to be upgraded to Windows 10 within 3 months.
- Minimal clarity around the status of their current workstation fleet
- Close to 5000 machines across 3 countries
- Require 100% uptime
- To be completed before the end of the year
- A vigorous workstation audit.
- A solid plan.
- Appropriate desktop deployment solution .
- A flexible, yet stringent project management approach.
- And full customer/partner commitment to a positive outcome.
Outcome & Benefits
- Completed on-time and under budget
- Clear and concise data provided on current situation
- All 2000+ workstations across 3 countries upgraded before due date
- Consistent security and policies across the entire fleet
- Automated deployment
- Improved data and reporting capabilities
- Reduce staff time and effort
- Patching and application deployment
- Staff training